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EV Rider Vision Power Wheelchair - Mobility Ready
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EV Rider Vision Power Wheelchair Review

Need a power wheelchair with nifty dimensions perfect for use in indoors? Want something that offers good power yet not too bulky or too big? Many power wheelchairs are simply big and bulky, which limits mobility. Many users can’t use them in the offices, workplaces, school or at home. Go small and nifty with the EV Rider Vision Power Wheelchair, which features a very powerful drive train and an ELEVATING SEAT on a very small frame for total mobility!

EV Rider Vision Power Wheelchair Features

The EV Rider Vision Power Wheelchair has a pair of hefty 12-volt batteries that can send up to 50 amperes per hour. The power wheelchair has a range of 20 miles (32 kilometers) on a single charge.

The EV Rider Vision Power Wheelchair also features a fully-upholstered faux leather chair with height adjustable headrest and armrests. The chair is spacious and comfortable, and you will love using the wheelchair all day. The chair is available in 18-inch, 20-inch, and 22-inch widths. The side panels of the wheelchair can be removed out of the way to make mounting and dismounting easy.

Having a power wheelchair can mean a lot to people with disabilities and injuries. With its elevating seat and powerful drivetrain, the EV Rider Vision Power Wheelchair is a great choice for mobility!

EV Rider Vision Power Wheelchair additional features:

  • Weight Capacity is 350 lbs. or 160 kilos
  • Seat Type is Faux Upholstered Captain’s Chair with Height Adjustable Headrest and Armrests.
  • Drive Wheel Size is 14"x3"
  • Front Caster Size is 8"x3"
  • Rear Caster Size is 4” x 1.4”
  • Turning Radius is 30.5 Inches
  • Max Speed is 5 MPH
  • Battery Units are Two Units of 12V 50 Ah
  • Range 20 Miles
  • Charger Type is 5 Amp, Off Board 120 Volt, 50/60 Hz
  • Weight with Battery is 231 lbs. (105 Kilos)
  • Weight without Battery is 163 lbs. (74 Kilos)

The EV Rider Vision Power Wheelchair only measures 47 inches long and 25 inches wide, making it smaller and more compact than most scooters and wheelchairs. The power wheelchair has a tight turning radius and can easily travel through crowds and tight indoor spaces. The EV Rider Vision Power Wheelchair is ideal for users with disabilities or injuries, the elderly, and students and professionals. The power wheelchair has a 350-pound weight limit, making it fit for some bariatric users. If you are looking for a power wheelchair that can you can use in offices and indoor workplaces, the EV Rider Vision Power Wheelchair is a great choice.

Elevating Rehab Seat

The EV Rider Vision Power Wheelchair features an elevating rehab chair. The rehab chair can rise up to 12 inches high, and it is all done electronically. You would want an elevating seat when you are at home or at work. You can adjust the height of your seat so you can fit into your desk or work bench perfectly. The power wheelchair is a perfect replacement for your office chair!

With the elevating seat, you can do more at work or at home. You can easily reach things overhead. Adjust to any height of table or workspace. You don’t have to switch seats so often, since you can just adjust the height of the power wheelchair. The elevating seat makes the EV Rider Vision Power Wheelchair a versatile choice.

Powerful and Quiet Motor

Hate using underpowered power wheelchairs? The good news is that the EV Rider Vision Power Wheelchair features dual 600-watt motor that spins up to 5,100 rpms. Yes, that’s two really powerful motors on a single wheelchair. The power wheelchair is more powerful than many scooters in the market.

The drive train of EV Rider Vision Power Wheelchair gives out a max. ratio of 27.5:1, giving the wheelchair incredible torque. You will have no problem riding the wheelchair up on slopes or over uneven terrain or uphill. The powerful drivetrain ensures that the motors don’t have to put out too much power, which makes the wheelchair quiet. This makes EV Rider Vision Power Wheelchair fit for indoor use and a great choice of you don’t want a noisy wheelchair.

Heavy Frame and Durable Features

The EV Rider Vision Power Wheelchair has plenty of durable features. The frame is rated for a max. capacity of 350 lbs. which makes it good for bariatric users. You will not have to worry about the frame as you ride the wheelchair. The whole chair frame and the elevating mechanism are all made out of metal.

The EV Rider Vision Power Wheelchair features a durable 60-amp VR2 controller, a premium-grade electronics perfect for controlling the output of the dual motor drivetrain. Don’t worry of ever going flat as the wheelchair has foam-filled drive wheels and casters.

    PRODUCT SPECIFICATIONS

    Weight Capacity

    350 lbs (160 kgs)

    Seat Type

    18"/20"/22"

    Rehab

    The P13 Vision has a fixed seat back that does not fold down easily. It is secured by two bolts on each side that could be removed to fold the seat back down. It would involve removing and re-installing the bolts on the seat back each time it is put into a van.

    Drive Wheel

    14"x3" (360 mm x 75 mm)

    Front Caster 8"x2" (200 mm x 50 mm)

    Rear Caster

    4"x1.4" (100 mm x 35 mm)

    Max Speed

    5 MPH (8 KPH)

    Battery Specifications

    12V 50Ah 2pcs

    Battery Range

    20 miles  (32 km)

    Charger Type

    5Amp,Off Board 120/240 Volt 

    Controller Type

    VR2 60Amp+A1

    Motor Type

    5100 rpm 600W 27.5:1 x 2pcs

    Weight w/ Battery

    231 lbs (105 kgs)

    Weight w/o Battery

    163 lbs (74 kgs)

    Turning Radius

    30.5" (775 mm)

    Suspension

    Anti-tipper Wheel

    Length

    45" (1140 mm)

    Overall Width

    635 mm (25")

    Width Front Casters (outside to outside)
    23” 

    Overall Height

    47" (1190 mm)

    Seat Width

    18" (460 mm)

    Seat Height (measurement includes the seat cushion)

    20" (510 mm)

    Seat Depth

    18" (460 mm)

    Back Height

    27" (685 mm)

    Wheel Base

    16.5" (420 mm)

    Footrest

    17.7" (450 mm) ~ 21.7" (550 mm)


    (*) SPECIFICATION PERFORMANCE IS DETERMINED IN THE LABORATORY SETTING BASED ON IDEAL CONDITIONS (MINIMAL FRICTION, NO WIND AND CONTROLLED TEMPERATURE AND PRESSURE WITH AN AVERAGE STANDARD WEIGHT). ACTUAL PERFORMANCE WILL BE DIFFERENT THAN RESULTS OBTAINED DURING LABORATORY TESTING.
    (**) THROTTLE CAN BE CONVERTED TO LEFT HAND OPERATION. 

    (**) optional

    We Are Mobility Scooter Experts.

    We are mobility scooters specialists. We are passionate about the products we sell, whether it be mobility scooters, power wheelchairs, Lift systems, Ramps, and AccessoriesWe are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility market. Our customers include disabled, elderly, obese, and otherwise handicapped individuals who are seeking to enjoy life in the same ways as everyone else by getting moving.

     

     

    What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our mobility scooters inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

    OUR COMMITMENT TO YOU

    • World-class customer service.
    • FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
    • Every mobility scooter comes 95% assembled with very little assembly required.
    • We guarantee that our prices are the lowest online.
    • We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!  

    Our Mission: "Get Moving"

    At Mobility Ready, our mission is to get more people moving. Mobility scooters have allowed elderly, disabled, and obese people to become mobile again. We believe mobility scooters are revolutionizing the way people move around in their neighborhoods and towns to experience life like they normally would. With the increasing popularity of the mobility scooter and power wheelchair, everybody's specific needs can be met. 

    We provide the following value-added benefits with every order:

    WORRIED ABOUT PRICE?

    • We are an authorized dealer for our suppliers and we ship directly from their warehouse.
    • With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
    • We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

    We understand buying a mobility scooter is a significant investment so we want to make the buying process as easy as possible for you.

      Go ahead and place your order today and if you have any questions give us a call or email us at customerservice@mobilityready.com.

       

      MEET THE OWNERS 

      The owner, Peter, started Mobility Ready to help those who want to be able to move around easier than ever before no matter if they are older, have an injury and healing, have a disability or obese. 

       

      In 2010, Peter was introduced to electric wheelchairs and mobility scooters when his elderly grandmother broke her hip and needed a way to get around without constant supervision.

      Read the whole story of how Peter's grandma made a huge impact in his life.

      Up until this point, Peter had no idea mobility scooters even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about mobility scooters and power wheelchairs. He decided to start a brand new website called MobilityReady.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place. 

      Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world. 

       

      CONTACT US

      You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."

      You can email our customer support team: customerservice@mobilityready.com and we will reply within 1-2 hours during regular business hours.  

      You can write to us: 30 N. Gould Street Suite 5638 Sheridan, WY 82801

      We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. 

      If you want to learn more about mobility scooters, why you should ride one, what they are, how they work, and when the best time to get one is, check out our mobility scooters buyers guide, our power wheelchair buyers guide, our lift systems buyers guide, or our ramps buyers guide.

      Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 1-7 business days if your mobility scooter is in stock.

      Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

      Order Confirmation:

      • You will receive an order confirmation e-mail as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
      • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
      • If your item is on backorder or unavailable, we will reach out to you via e-mail.  
      • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

      Order Shipment:

      Fedex UPS USPS

      • If your order is stock and your credit card is approved by our fraud guarantee department, the mobility scooter ordered will ship within 1-2 business days from the date of your order.  
      • We will send you the tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  
      • We ship via LTL freight for mobility scooters, power wheelchairs, lift chairs, ramps, and all other large products. Click here for information on Freight LTL shipments: Freight LTL Shipments
      • You will need to have someone over the age of 18 present at the time of delivery to accept the shipment.
      • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityready.com

      Damages:

      • Please inspect the packaging of your item(s) when they arrive.
      • If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
      • If your item(s) do arrive damaged, please send photos to support@mobilityready.com and we will process an insurance claim on your behalf.

        Backorders:

        • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
        • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
        • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different electric bicycle, or cancel the order altogether. 
        • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

        In some rare circumstances, you may receive damaged merchandise due to the shipping courier, you may want to return your product, or the product you ordered may be temporarily out of stock, otherwise known as a "back order." Our goal is to make the buying experience as easy and enjoyable as possible. 

        In this page, we will outline what will happen in each case. 

        Shipping damage: 

        If you believe that an item has arrived damaged or with a defect, contact us at support@mobilityready.com and send a picture of the damage along with a description of the damage and we will happily file a warranty claim on your behalf with the manufacturer. You must do this within 3 days of receiving your mobility scooter. We will not be able to ship you replacements if you send us photos after those first 3 days. Replacement parts orders typically take between 1-3 weeks to fulfill.

        We do not issue refunds/returns because of defective batteries. We have a warranty and will ship out a new battery to you after we are provided proof the battery is defective. We do not issue refunds/call tags for purely cosmetic blemishes from shipping. Mobility scooters are not cheap to ship. We will ship out replacement parts and paint. Shipping damage is a common thing with all shipping carriers. It depends on the person(s) handling the package. We do our very best to package these mobility scooters so they will not get damaged in route to the intended destination. We will not issue refunds if boxes are refused because of box damage. Again we pack the mobility scooters very well on the inside so they do not get damaged. We will issue any replacement parts due to shipping damage.

        What Financing Does MobilityReady.com Offer?

        Unfortunately at this time, we are not able to offer any assistance in financing for our mobility scooters.

        EV Rider Vision Power Wheelchair Review

        Need a power wheelchair with nifty dimensions perfect for use in indoors? Want something that offers good power yet not too bulky or too big? Many power wheelchairs are simply big and bulky, which limits mobility. Many users can’t use them in the offices, workplaces, school or at home. Go small and nifty with the EV Rider Vision Power Wheelchair, which features a very powerful drive train and an ELEVATING SEAT on a very small frame for total mobility!

        EV Rider Vision Power Wheelchair Features

        The EV Rider Vision Power Wheelchair has a pair of hefty 12-volt batteries that can send up to 50 amperes per hour. The power wheelchair has a range of 20 miles (32 kilometers) on a single charge.

        The EV Rider Vision Power Wheelchair also features a fully-upholstered faux leather chair with height adjustable headrest and armrests. The chair is spacious and comfortable, and you will love using the wheelchair all day. The chair is available in 18-inch, 20-inch, and 22-inch widths. The side panels of the wheelchair can be removed out of the way to make mounting and dismounting easy.

        Having a power wheelchair can mean a lot to people with disabilities and injuries. With its elevating seat and powerful drivetrain, the EV Rider Vision Power Wheelchair is a great choice for mobility!

        EV Rider Vision Power Wheelchair additional features:

        • Weight Capacity is 350 lbs. or 160 kilos
        • Seat Type is Faux Upholstered Captain’s Chair with Height Adjustable Headrest and Armrests.
        • Drive Wheel Size is 14"x3"
        • Front Caster Size is 8"x3"
        • Rear Caster Size is 4” x 1.4”
        • Turning Radius is 30.5 Inches
        • Max Speed is 5 MPH
        • Battery Units are Two Units of 12V 50 Ah
        • Range 20 Miles
        • Charger Type is 5 Amp, Off Board 120 Volt, 50/60 Hz
        • Weight with Battery is 231 lbs. (105 Kilos)
        • Weight without Battery is 163 lbs. (74 Kilos)

        The EV Rider Vision Power Wheelchair only measures 47 inches long and 25 inches wide, making it smaller and more compact than most scooters and wheelchairs. The power wheelchair has a tight turning radius and can easily travel through crowds and tight indoor spaces. The EV Rider Vision Power Wheelchair is ideal for users with disabilities or injuries, the elderly, and students and professionals. The power wheelchair has a 350-pound weight limit, making it fit for some bariatric users. If you are looking for a power wheelchair that can you can use in offices and indoor workplaces, the EV Rider Vision Power Wheelchair is a great choice.

        Elevating Rehab Seat

        The EV Rider Vision Power Wheelchair features an elevating rehab chair. The rehab chair can rise up to 12 inches high, and it is all done electronically. You would want an elevating seat when you are at home or at work. You can adjust the height of your seat so you can fit into your desk or work bench perfectly. The power wheelchair is a perfect replacement for your office chair!

        With the elevating seat, you can do more at work or at home. You can easily reach things overhead. Adjust to any height of table or workspace. You don’t have to switch seats so often, since you can just adjust the height of the power wheelchair. The elevating seat makes the EV Rider Vision Power Wheelchair a versatile choice.

        Powerful and Quiet Motor

        Hate using underpowered power wheelchairs? The good news is that the EV Rider Vision Power Wheelchair features dual 600-watt motor that spins up to 5,100 rpms. Yes, that’s two really powerful motors on a single wheelchair. The power wheelchair is more powerful than many scooters in the market.

        The drive train of EV Rider Vision Power Wheelchair gives out a max. ratio of 27.5:1, giving the wheelchair incredible torque. You will have no problem riding the wheelchair up on slopes or over uneven terrain or uphill. The powerful drivetrain ensures that the motors don’t have to put out too much power, which makes the wheelchair quiet. This makes EV Rider Vision Power Wheelchair fit for indoor use and a great choice of you don’t want a noisy wheelchair.

        Heavy Frame and Durable Features

        The EV Rider Vision Power Wheelchair has plenty of durable features. The frame is rated for a max. capacity of 350 lbs. which makes it good for bariatric users. You will not have to worry about the frame as you ride the wheelchair. The whole chair frame and the elevating mechanism are all made out of metal.

        The EV Rider Vision Power Wheelchair features a durable 60-amp VR2 controller, a premium-grade electronics perfect for controlling the output of the dual motor drivetrain. Don’t worry of ever going flat as the wheelchair has foam-filled drive wheels and casters.

          PRODUCT SPECIFICATIONS

          Weight Capacity

          350 lbs (160 kgs)

          Seat Type

          18"/20"/22"

          Rehab

          The P13 Vision has a fixed seat back that does not fold down easily. It is secured by two bolts on each side that could be removed to fold the seat back down. It would involve removing and re-installing the bolts on the seat back each time it is put into a van.

          Drive Wheel

          14"x3" (360 mm x 75 mm)

          Front Caster 8"x2" (200 mm x 50 mm)

          Rear Caster

          4"x1.4" (100 mm x 35 mm)

          Max Speed

          5 MPH (8 KPH)

          Battery Specifications

          12V 50Ah 2pcs

          Battery Range

          20 miles  (32 km)

          Charger Type

          5Amp,Off Board 120/240 Volt 

          Controller Type

          VR2 60Amp+A1

          Motor Type

          5100 rpm 600W 27.5:1 x 2pcs

          Weight w/ Battery

          231 lbs (105 kgs)

          Weight w/o Battery

          163 lbs (74 kgs)

          Turning Radius

          30.5" (775 mm)

          Suspension

          Anti-tipper Wheel

          Length

          45" (1140 mm)

          Overall Width

          635 mm (25")

          Width Front Casters (outside to outside)
          23” 

          Overall Height

          47" (1190 mm)

          Seat Width

          18" (460 mm)

          Seat Height (measurement includes the seat cushion)

          20" (510 mm)

          Seat Depth

          18" (460 mm)

          Back Height

          27" (685 mm)

          Wheel Base

          16.5" (420 mm)

          Footrest

          17.7" (450 mm) ~ 21.7" (550 mm)


          (*) SPECIFICATION PERFORMANCE IS DETERMINED IN THE LABORATORY SETTING BASED ON IDEAL CONDITIONS (MINIMAL FRICTION, NO WIND AND CONTROLLED TEMPERATURE AND PRESSURE WITH AN AVERAGE STANDARD WEIGHT). ACTUAL PERFORMANCE WILL BE DIFFERENT THAN RESULTS OBTAINED DURING LABORATORY TESTING.
          (**) THROTTLE CAN BE CONVERTED TO LEFT HAND OPERATION. 

          (**) optional

          We Are Mobility Scooter Experts.

          We are mobility scooters specialists. We are passionate about the products we sell, whether it be mobility scooters, power wheelchairs, Lift systems, Ramps, and AccessoriesWe are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility market. Our customers include disabled, elderly, obese, and otherwise handicapped individuals who are seeking to enjoy life in the same ways as everyone else by getting moving.

           

           

          What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our mobility scooters inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

          OUR COMMITMENT TO YOU

          • World-class customer service.
          • FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
          • Every mobility scooter comes 95% assembled with very little assembly required.
          • We guarantee that our prices are the lowest online.
          • We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!  

          Our Mission: "Get Moving"

          At Mobility Ready, our mission is to get more people moving. Mobility scooters have allowed elderly, disabled, and obese people to become mobile again. We believe mobility scooters are revolutionizing the way people move around in their neighborhoods and towns to experience life like they normally would. With the increasing popularity of the mobility scooter and power wheelchair, everybody's specific needs can be met. 

          We provide the following value-added benefits with every order:

          WORRIED ABOUT PRICE?

          • We are an authorized dealer for our suppliers and we ship directly from their warehouse.
          • With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
          • We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

          We understand buying a mobility scooter is a significant investment so we want to make the buying process as easy as possible for you.

            Go ahead and place your order today and if you have any questions give us a call or email us at customerservice@mobilityready.com.

             

            MEET THE OWNERS 

            The owner, Peter, started Mobility Ready to help those who want to be able to move around easier than ever before no matter if they are older, have an injury and healing, have a disability or obese. 

             

            In 2010, Peter was introduced to electric wheelchairs and mobility scooters when his elderly grandmother broke her hip and needed a way to get around without constant supervision.

            Read the whole story of how Peter's grandma made a huge impact in his life.

            Up until this point, Peter had no idea mobility scooters even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about mobility scooters and power wheelchairs. He decided to start a brand new website called MobilityReady.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place. 

            Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world. 

             

            CONTACT US

            You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."

            You can email our customer support team: customerservice@mobilityready.com and we will reply within 1-2 hours during regular business hours.  

            You can write to us: 30 N. Gould Street Suite 5638 Sheridan, WY 82801

            We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. 

            If you want to learn more about mobility scooters, why you should ride one, what they are, how they work, and when the best time to get one is, check out our mobility scooters buyers guide, our power wheelchair buyers guide, our lift systems buyers guide, or our ramps buyers guide.

            Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 1-7 business days if your mobility scooter is in stock.

            Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

            Order Confirmation:

            • You will receive an order confirmation e-mail as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
            • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
            • If your item is on backorder or unavailable, we will reach out to you via e-mail.  
            • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

            Order Shipment:

            Fedex UPS USPS

            • If your order is stock and your credit card is approved by our fraud guarantee department, the mobility scooter ordered will ship within 1-2 business days from the date of your order.  
            • We will send you the tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  
            • We ship via LTL freight for mobility scooters, power wheelchairs, lift chairs, ramps, and all other large products. Click here for information on Freight LTL shipments: Freight LTL Shipments
            • You will need to have someone over the age of 18 present at the time of delivery to accept the shipment.
            • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityready.com

            Damages:

            • Please inspect the packaging of your item(s) when they arrive.
            • If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
            • If your item(s) do arrive damaged, please send photos to support@mobilityready.com and we will process an insurance claim on your behalf.

              Backorders:

              • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
              • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
              • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different electric bicycle, or cancel the order altogether. 
              • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

              In some rare circumstances, you may receive damaged merchandise due to the shipping courier, you may want to return your product, or the product you ordered may be temporarily out of stock, otherwise known as a "back order." Our goal is to make the buying experience as easy and enjoyable as possible. 

              In this page, we will outline what will happen in each case. 

              Shipping damage: 

              If you believe that an item has arrived damaged or with a defect, contact us at support@mobilityready.com and send a picture of the damage along with a description of the damage and we will happily file a warranty claim on your behalf with the manufacturer. You must do this within 3 days of receiving your mobility scooter. We will not be able to ship you replacements if you send us photos after those first 3 days. Replacement parts orders typically take between 1-3 weeks to fulfill.

              We do not issue refunds/returns because of defective batteries. We have a warranty and will ship out a new battery to you after we are provided proof the battery is defective. We do not issue refunds/call tags for purely cosmetic blemishes from shipping. Mobility scooters are not cheap to ship. We will ship out replacement parts and paint. Shipping damage is a common thing with all shipping carriers. It depends on the person(s) handling the package. We do our very best to package these mobility scooters so they will not get damaged in route to the intended destination. We will not issue refunds if boxes are refused because of box damage. Again we pack the mobility scooters very well on the inside so they do not get damaged. We will issue any replacement parts due to shipping damage.

              What Financing Does MobilityReady.com Offer?

              Unfortunately at this time, we are not able to offer any assistance in financing for our mobility scooters.

              QUESTIONS & ANSWERS

              Ask a Question
              • What is the width from outside to outside of front casters? What is height from floor to seat ?

                The width of front casters is 23 inches. Height seat to floor 20 inches including the seat.
                Thanks for your question and thanks for choosing MobilityReady.com! If you have any other questions don't hesitate to ask! I am happy to help! :)

              • Does seat back fold down for entry into van?

                The P13 Vision has a fixed seat back that does not fold down easily. It is secured by two bolts on each side that could be removed to fold the seat back down. It would involve removing and re-installing the bolts on the seat back each time it is put into a van.

                We have two EV Riders that have folding seats but they do not have rehab seats.
                The Rumba
                https://mobilityready.com/products/ev-rider-rumba-electric-mobility-scooter

                The Allure HP6
                https://mobilityready.com/products/ev-rider-allure-electric-wheelchair




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