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Pride Shipping Options

Standard Doorstep Delivery:

Our Standard Residential Freight Delivery Service

Delivery Includes

1. Curbside delivery via commercial LTL carrier (large truck). Curbside delivery by definition means the trucking service will park in front of your home and you are responsible for moving the product into your home. The driver does not assist with bringing the product into the residence, for Inside Delivery please purchase the Premium Delivery Service


Inside Delivery:

Our Premium Freight Delivery Service

Delivery Includes

1. Delivery over the first threshold of the customers home, as long as the box fits through the doorway, otherwise delivery will be to the first dry area.

Delivery Does Not Include

1. Delivery to room of choice

2. Removal of other products or furniture

3. Unpacking or packaging debris for removal

4. Product assembly or plugin and/or power up

5. Instruction on product use.

6. Delivery to Alaska and Hawaii


White Glove Delivery:

Our Platinum Freight Delivery Service. Best Value for Customers.

Delivery Includes

1. Deliver to a room of choice to main or second level (up or down)

2. Unbox and packaging debris removed from customers premises

3. Assembly by a Field Service Technician

4. Power up

Delivery Does Not Include

1. Removal of other products or furniture

2. Negotiating additional flights of stairs within the home

3. Instruction on product use


Special Notes

  • The sole function of an FST is to provide service. The FST will perform the following services: unbox, remove carton, assemble, power-up, check for proper operation of the unit, explain basic usage and provide the owner’s manual and warranty information. An FST never receives or delivers products. The FST will not take issue with the product or accessories sold to the customer by

  • Delivery appointments are scheduled directly with recipients by telephone by the delivery service to residential locations only and with a 4-hour delivery window during standard hours of operations Monday Thru Friday
  • Product is delivered via lift gate truck or with two delivery persons, when necessary, to the threshold of the home as long as the packaged product fits through the threshold.
  • Redelivery charges for missed appointments or refused product will apply.
  • Additional charges will apply if delivery appointment is set with carrier and not kept. Failure to return the call from the trucking company may result in unnecessary delays and storage charges, which will be the responsibility of the customer.


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