We Are Mobility Scooter Experts.

We are mobility scooters specialists. We are passionate about the products we sell, whether it be mobility scooters, power wheelchairs, Lift systems, Ramps, and Accessories. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the mobility market. Our customers include disabled, elderly, obese, and otherwise handicapped individuals who are seeking to enjoy life in the same ways as everyone else by getting moving.

What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our mobility scooters inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

OUR COMMITMENT TO YOU

• World-class customer service.
• FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
• Every mobility scooter comes 95% assembled with very little assembly required.
• We guarantee that our prices are the lowest online.
• We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!  

Our Mission: "Get Moving"

At Mobility Ready, our mission is to get more people moving. Mobility scooters have allowed elderly, disabled, and obese people to become mobile again. We believe mobility scooters are revolutionizing the way people move around in their neighborhoods and towns to experience life like they normally would. With the increasing popularity of the mobility scooter and power wheelchair, everybody's specific needs can be met. 

We provide the following value-added benefits with every order:

• 100% Secure Shopping
• We Value Your Privacy
• Trusted Brand Names
• Authorized Online Dealer
• Best Return Policy
• Free Shipping Every day
• Low Price Guarantee
• Satisfaction Guarantee
• Courteous Sales Experts
• Lucrative Affiliate Program

WORRIED ABOUT PRICE?

• We are an authorized dealer for our suppliers and we ship directly from their warehouse.
• With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
• We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

We understand buying a mobility scooter is a significant investment so we want to make the buying process as easy as possible for you.

Go ahead and place your order today and if you have any questions give us a call or email us at customerservice@mobilityready.com.

MEET THE OWNERS 

The owner, Peter, started Mobility Ready to help those who want to be able to move around easier than ever before no matter if they are older, have an injury and healing, have a disability or obese. 

In 2010, Peter was introduced to electric wheelchairs and mobility scooters when his elderly grandmother broke her hip and needed a way to get around without constant supervision.

Read the whole story of how Peter's grandma made a huge impact in his life.

Up until this point, Peter had no idea mobility scooters even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about mobility scooters and power wheelchairs. He decided to start a brand new website called MobilityReady.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place. 

CONTACT US

You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."

You can email our customer support team: customerservice@mobilityready.com and we will reply within 1-2 hours during regular business hours.  

You can write to us: 30 N. Gould Street Suite 5638 Sheridan, WY 82801

We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. 

If you want to learn more about mobility scooters, why you should ride one, what they are, how they work, and when the best time to get one is, check out our mobility scooters buyers guide, our power wheelchair buyers guide, our lift systems buyers guide, or our ramps buyers guide.

Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 1-7 business days if your mobility scooter is in stock.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

• You will receive an order confirmation e-mail as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  

• As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  

• If your item is on backorder or unavailable, we will reach out to you via e-mail.  

• If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

• If your order is stock and your credit card is approved by our fraud guarantee department, the mobility scooter ordered will ship within 1-2 business days from the date of your order.  

• We will send you the tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

• We ship via LTL freight for mobility scooters, power wheelchairs, lift chairs, ramps, and all other large products. Click here for information on Freight LTL shipments: Freight LTL Shipments

• You will need to have someone over the age of 18 present at the time of delivery to accept the shipment.

• If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityready.com

Damages:

• Please inspect the packaging of your item(s) when they arrive.
• If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
• If your item(s) do arrive damaged, please send photos to support@mobilityready.com and we will process an insurance claim on your behalf.

Backorders:

• From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
• The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
• If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different electric bicycle, or cancel the order altogether. 
• Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

In some rare circumstances, you may receive damaged merchandise due to the shipping courier, you may want to return your product, or the product you ordered may be temporarily out of stock, otherwise known as a "back order." Our goal is to make the buying experience as easy and enjoyable as possible. 

In this page, we will outline what will happen in each case. 

Shipping damage: 

If you believe that an item has arrived damaged or with a defect, contact us at support@mobilityready.com and send a picture of the damage along with a description of the damage and we will happily file a warranty claim on your behalf with the manufacturer. You must do this within 3 days of receiving your mobility scooter. We will not be able to ship you replacements if you send us photos after those first 3 days. Replacement parts orders typically take between 1-3 weeks to fulfill.

We do not issue refunds/returns because of defective batteries. We have a warranty and will ship out a new battery to you after we are provided proof the battery is defective. We do not issue refunds/call tags for purely cosmetic blemishes from shipping. Mobility scooters are not cheap to ship. We will ship out replacement parts and paint. Shipping damage is a common thing with all shipping carriers. It depends on the person(s) handling the package. We do our very best to package these mobility scooters so they will not get damaged in route to the intended destination. We will not issue refunds if boxes are refused because of box damage. Again we pack the mobility scooters very well on the inside so they do not get damaged. We will issue any replacement parts due to shipping damage.

What Financing Does MobilityReady.com Offer?

Unfortunately at this time, we are not able to offer any assistance in financing for our mobility scooters.